Telephone Assistance 
          Call 888-355-6931 
Software: option 1 available 8:00 AM EST to 8:00 PM EST  
  Hardware: option 2 available 8:00 AM EST to 4:30 PM EST
                    
                
                    
                
                For Telephone assistance please provide the following
                
                    - The site name and number
 
                    - Your name
 
                     - Indicate if you need assistance on hardware or software
 
                     - Detailed description of the problem
 
                
                
                
                
                Our support personel may need to remote connect to your pc.
 Most WIC computers already have this installed. 
If yours does not you can get it below
                 click here for Teamviewer install instructions